How do I care for my Cushions?
We recommend dry clean only.
What If I change my mind?
No problem, we offer a change of mind service. We just ask our customers to cover return shipping to our warehouse.
When do you ship out orders?
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos email@example.com and we will resolve the issue for you.
Will my product match what I see on my screen?
All photography is intended as a visual representation only. Although care is taken to ensure images are not misrepresented, colours are not exact matches due to variance in printer standards and monitor calibration.
Additionally, each piece in the Weave range is custom made, meaning no two items will be the same. Irregularities in materials, fabrics or prints are characteristic of the manufacturing process, and are an integral part of the design. As such, there may be slight markings or variations in appearance (including in colour or finishing) which are technically unavoidable and/or intentional.